Technician’s follow up 3: Which software have you tried from them? Which one gives you this message? Have you tried method2 (the basic one)?Ĭustomer’s Reply: SIR I AM NOT ABLE TO SCAN THE DOCUMENT THROUGH MY IMAGE CLASS MF 3010. Click here to download: 0200001559/07/ToolBox_ 4911mf18_Win_EN.exeĬustomer’s Reply: SOMEHOW I HAVE INSTALLED THE PROGRAM BUT THE MESSAGE I GET WHEN I CLICK IS THAT AN UNSUPPORTED SCANNER.
Method3: Scan using third-party scanning utilities – Download one of the following 3rd party scanning tools and install it and use it for the scan.įollow up 2.2: I found one more canon official toolbox utility for this particular printer which helps you scan documents, please try this as well.
